At OVENGLEAMERS we pride ourselves on our excellent customer service.But don’t just take our word for it. Read these REAL GENUINE customer reviews collected from customers after they have had their oven, range cooker, traditional cooker, cleaned via the review app: Nearby Now.
On time, excellent polite service, thorough oven clean
Lee was friendly, knowledgeable and cleaned our oven to a great standard
Jason did an awesome job on my - quite frankly - disgusting cooker. Thank you.
Punctual, professional and courteous service. My oven and hob is brand spanking new every time. No odours whatsoever and super tidy !
A very happy customer after having my Aga oven cleaned by Jerry. My Aga looks so shiny & clean, he did a very through & excellent job. Jerry was very friendly & gave helpful advice. I would certainly recommend him to others
Our oven is amazingly clean. Didn't realise this was possible, without buying a new oven!
Really impressed - my oven was really dirty and Matt left it looking like it had been newly installed! Also shared some good advice on keeping the oven clean and maximising the life of the oven floor protectors!
When I heard how much an OvenGleamers oven clean would cost, I thought long and hard about whether to clean my oven myself, though it is a job I absolutely loathe. Once Coadie had done his work, however, my mind was changed absolutely: it was worth every penny! And since I am very fussy about my kitchen being left as I wish it to be, I was delighted that all traces of muck and gunge had been carefully cleaned away. How did my oven get so grim? I broke my arm some months ago and couldn't do my usual clean. But I've decided now never to clean my own oven again, but to get OvenGleamers to work their magic instead.
Tony visited us yesterday and did an excellent job cleaning our double oven and also our microwave. This is the second time Tony has cleaned our oven, we booked him last year too. This year I booked with him directly by email, he's always quick to respond and does what he promises. All in all, he provided an excellent service and I wouldn't hesitate to reccommend.
Am delighted with the transformation of my extremely grimey oven into a sparkling looking brand new model
Thorough and always the same excellent standard
Fantastic service. Super quick and my oven and induction job both look like new. He even cleaned my baking trays that were stored in the oven. Would definitely recommend.
A fantastic clean . My oven looks like new
On time got on with the work straight away, zero problems!!
Came on time and did a first class job on our cooker oven very quick and tidy Very lucky to receive this service so quick
Paul was very friendly and professional and will use him again.
Once again the work was excellent
We invite Ken to clean our ovens a couple of times each year and each time he does an amazing job! Not only that, but he’s friendly, totally professional and knows his stuff! It’s a shame that the order taking people and back office don’t reflect his high standards. I don’t usually tolerate poor service and, if it wasn’t for Ken, I’d have moved my business to another organisation! Last year I used the online enquiry to make a booking - no response, so I had to ring. I was promised someone would call back; they didn’t! I had to ring again! This year I phoned and was answered by someone who explained they could ‘just pass on messages’. Nobody phoned back! I had to call three times before someone took my order. I stressed that I had to have Ken, only to find I was booked for a day Ken was off! The next day I had a marketing email saying how wonderful you were as you always answered calls and didn’t rely on ring back!!!!! When Ken arrived, although my confirmatory email showed I’d paid for two ovens plus hob, his instructions were for one oven only!!! Being the professional he is, he completed the order I had placed. I run a business that helps leaders get better at running their organisations! Yours is a case study in how not to do it! As I’ve said, I usually wouldn’t have stayed if it wasn’t for Ken, but you’re really testing my personal loyalty to him!!
Response from OvenGleamers:
Sorry you had to give this review. It's a real shame. A Positive review would have helped Ken get more business a negative one doesn't. I've checked everything and we did respond to you quickly after you left a message with our out of hours messaging service and call back request. The problem our staff had was they couldn't get hold of you. We left messages on your answer machine but you did not reply. When you phoned us you phoned us out of work hours (so after 5pm) so this means we would have phoned you when we were next back in the office. We were unable to speak to you. You eventually phone us in office hours and we booked you in. On the second occasion Ken who oven cleans in Norwich was on holiday but had failed to block out his calendar. The booking made had to be rearranged. I've checked the booking and it was booked in correctly. You paid for a standard double oven (which also covers a single oven plus grill compartment) for which you paid the correct price for. As this is the first complaint our call answering service has had, everyone loves it, I will again look through it thoroughly and make the necessary changes. Thank you. Graham Rogers Founder of OvenGleamers.
Oven and hob look sparkly and new again. Thanks.
Jerry (Oven Gleamers York) is helpful, polite, conscientious and rightly proud of his work - a pleasure to see him back again this year and hopefully I’ll be seeing him for many more years to come
Cannot believe how transformed my oven is. It's like brand new. Booked in for 12 monthly cleans. No mess or horrible chemical smells and to top it all Lee is a fantastic bloke. Highly recommended 😁
Will be booking again for 2020. Tony is a real professional, on time and delivers a great service.
My oven looks like its brand new again. Great service and i will definitely use them again.
Lee is prompt, polite, hard working and knows his stuff. Excellent service, takes pride in his work and leaves my oven looking as if it’s just been bought.Couldn’t ask for more!
Very professional, clean & helpful Replaced the oven light with no charge Pointed out that the fan was not working and advised how to have it repaired
Great service, great price and a lovely guy
Oven looks brand new so happy with how clean it is !!
Top man, polite, clean and tidy Worker. No worries about having to clean up when he finished.
Came to clean my shamefully dirty oven and left it looking like new. Gave good advice on oven trays also. Top services
Could not be better
Wow! Emre did an amazing clean on my double oven! It looks like a new oven, I honestly didn’t think it was possible to make it look so fabulous! Emre was very polite & friendly with a great sense of humour. I will be adding this to our budget for a yearly clean. Thank you so much!
We’ve had our oven cleaned a few times before and never really been that impressed.OvenGleamers were brilliant! The oven is like new. I’ll definitely be using again next year. Thank you!
Lee is completely trustworthy! I've never met him.. sounds strange but I let him come and do it whilst I'm at work and its immaculate! Thank you Lee for the bonus prezzie yesterday! Cant recommend to people enough 🙂
Booking in was a dream lovely friendly staff I dealt with Sandra she was great. Codie came to clean our oven ,he was on time and very efficient, so polite and respectful, our oven is like brand new he did an amazing job, we were so very impressed.
Professional service, very pleased with the work done. Highly recommended
He turned up on time very polite and done a brilliant job
17 year old Cooker and Hob look like new
Great service every time
5* service. Double oven grill cleaned and is as good as new. Highly recommended and will use again.
A very pleasant guy who worked hard and did an excellent job. Not cheap but worth the cost.
What a great service, Lee is very good at the job but also very engaging and clearly likes to make sure he does his best x
Can’t fault it. From the initial call to Lee who came to do the job - all brilliant.
Fantastic clean . Lee was a lovely , courteous man who really worked hard.
Matt has been coming to us for the last five years and every time he does a excellent job. He has a great manner and is clean and tidy as well as making good conversation!!
Did not believed the difference in the oven after OvenGleamers cleaned it.
The cooker looked like new
Great and fast service from Tony and now I am using my oven on the right setting roasties done in 40 mins rather than hour and half.thanks Tony for pointing that out
Tony has cleaned my large range oven three times now. All I can say is Wow! Amazing results! Very happy. He is super friendly, there is no mess and no smell from the cleaning products. Definitely recommend.
Fantastic thorough job - would highly recommend!
Jerry cleaned my oven, grill, microwave, gas hob and extractor hood. When he had finished every item looked brand new. I was delighted with how thorough he was in his approach. He was also professional and quiet and he just got on with the job. I would be happy to recommend him to anyone looking for this service.
Fab job Tony so pleasrd with the result
Really good job and very reliable would definitely recommend this company.
Very polite and prompt, excellent service
I like to think I'm fairly clean & tidy.... and yet Lee's attention to detail was incredible; he was cleaning bits I hadn't noticed needed a clean! I cannot recommend Lee and his oven gleam service highly enough - the whole Rangemaster Pro+ is back in showroom condition. Thank you so much!!!
Tony was brilliant. I never thought my oven would get back to its former glory. Tony was onetime provided and great service and at a brilliant price. Would recommend to anyone. See you next year tony !!!!!
My oven looks like it's new...no more needs saying!
was available at short notice
A great service by a polite hard worker, worth every penny. Tony left my house as clean as when he came, in fact cleaner because the oven was gleaming.
Previous occupants left a Rangemaster Classic 110 in a dispicable condition. Graham came and did a fantastic job cleaning it to a sparkle. Recommended.
I could not be happier. I now have gleaming ovens and my hob looks great. The service man did a fantastic job.
Superb job all round. Arrived on time, friendly, took good care doing the job, covered all the details and left the kitchen clean and tidy. Oven is like new. Highly recommended.
Absolutely fab service excellent job, new 20 year old rangemaster looks brand new
I was embarrassed at the disgusting state of my oven but it now looks brand new.
Paul was very thorough and a pleasant chap as well We are both delighted with the result.
Oven is now spotless, service was very efficient and Lee very personable.
Friendly, efficient, professional service
Paul was extraordinary in his attention to detail, courtesy and cleanliness - we literally just moved onto the house and the previous owners left everything in a terrible state, and the oven was perhaps even worse - hard work and three hours later, a spotless oven.Thank you
3rd oven clean and looking as good as new!
The agent did a marvellous job cleaning out double oven. There was no disruption to us, and he finished in the allotted time. The ovens looked sparking when he had finished. I would thoroughly recommend and I would use again. Great Job.
I left review on Facebook
A thorough and professional service
More expensive than other quotes, however the service from quote to completion was excellent. Would use again
Lee Cole arrived on time and did a wonderful job leaving the 5 year old oven looking like new. I would definitely recommend him.
This is the 3rd time I’ve used Ovengleamers & they are absolutely brilliant. Received a message the day before as a reminder & also checking if this was still convenient. Arrived earlier than planned the next day which was great. Range cooker, hob & extractor fan cleaned thoroughly. Thank you for a brilliant service & excellent cleaning Would definitely recommend
Eddie was absolutely fantastic such a lovely guy who did such an amazing job cleaning my aga it is literally brand new. See you next year Eddie Thank you so very much .