Just want to say Catherine that your customer service is second to none. I could recommend a few other companies who could benefit from your customer service ethic. You make me want to get my oven cleaned every month!!!!!
Jane Cook Bristol October
Peter has just cleaned my double oven for the second time and has once again done a superb job. Then oven is 7 yrs old and it looks brand new! I would not hesitate to recommend him to anyone. Not only does he do a great job but he is a really pleasant guy. Brilliant. Mrs C Wilmslow May 2013 (also see her testimonial of June 2012)
Hi, just wanted to say thank for the great work by Peter. Amazing, really pleased. Have already recommended your company to a colleague. I will definitely use your company again. Tina W Wilmslow
This is to thank you for the excellent job you did two days ago regarding my oven and hob, they were really gleaming, exactly as the name of your company suggests. I would highly recommend your very professional services to any and every one I know. Keep up the good work. Micko Menezes Old Trafford November 2012
Peter has just cleaned my oven and wow – it looks brand new! Fabulous job. Thank you very much. I would not hesitate to recommend him to my friends in Cheshire. Mrs C Wilmslow J
Peter was punctual and professional but importantly restored my oven to a nearly new state. It’s was inherited and was in a very bad way. Peter spent over three hours cleaning it. Now I love it again. Thank you.
Helena Didsbury Manchester Sent from my iPhone
We are delighted with the results of all your hard work cleaning our oven & hob. The result is astounding. A number of friends have asked if we have bought a new cooker. It is gleaming & spotless.We can see through the glass oven door for the first time in years! There is no way we could have achieved this effect on our own.Over the years we have chipped away at all the various cleaning products to no avail. Thank you Peter for an amazing result.
Ros & Abby Didsbury Manchester
I would like to say how impressed I was with my range cooker after it had been cleaned last Sunday. Brad arrived on time and set to work straight away. The results were stunning, the best my oven, grill and hob had been since new. He even cleaned my extractor fan and replaced the filter. There was no unpleasant smell and Brad cleared up extremely well behind him. I would have no hesitation in recommending him. Angela Woods
Hi, Read the reviews and thought they were made up by your marketing people! BUT, they are obviously true, my oven looks better than it did when it was first installed. It’s a miracle!!
Regards, J K Anthony via email
Telephone call from Sara MacKay, Bristol I just had to ring you, Nigel has just done a fantastic job today- I will definitely recommend you to my friends.
To: Oven Gleam From: Ali Nevill Message:
I’ve just got back home to a quite literally gleaming oven!! Alan came here this morning to clean the oven, and it honestly looks like someone has taken our previous one away and replaced it with a new one. I can’t believe an oven can come up that clean, and I’m so pleased that you use biodegradable products. I make a point of not using unnecessary chemicals around the home, so for me it’s brilliant to find a company that does the same.
The grill pan is immaculate, the racks and rails, the glass on the front of the cooker – it really has surpassed all my expectations. I will definitely be using you again in the future when the oven next gets a bit grubby looking.
Thanks very much for saving me from doing a horrible job which wouldn’t have been a patch on the job you did anyway. I will be singing your praises to my friends, family and neighbours! Ali Nevill
Via email Lucinda Bromfield Hello just to let you know that Nigel did a briliiant job on our oven, even taking the door to bits to get it properly clean! I wanted to let you know as people are quick enough to complain but rarely to give praise when it is due. Thanks Lucinda.
Hello, I have just had my ovengleamed! by Nigel and Im over the moon with the work he has done, he was efficient, polite and I would defintley recommend him and your company to my family and friends, I took a before and after pic to send my mum as she is thinking about having it done. Than you again for your prompt and professional service, , Lynne Parsonnage, Weston Super Mare,
I had my oven cleaned this morning – it desperately needed doing. I thought the before and after photos on your website were probably staged (I’m a bit of a skeptic) but ‘oh my goodness’ my oven is gleaming! It looks brand new. I can’t believe it. Matthew was really nice and really tidy – there was no mess in the cooker or on the floor when he left. I will definitely be using you again and I have already passed on the word to two of my friends. Money well spent – thank you! Siân Howe Via email 18
Just wanted to express our thanks for re-newing our Oven last week. Your polite & prompt reperesentitive worked efficiently, quickly and without mess, & left our Oven like gleaming like new, so much so that we now feel that we should go out & buy a secondhand one for cooking & leave this one “Just for Show” (My wife prefers to now look at the Oven rather than the rubbish on TV !!) It is refreshing these days to receive such a “First class Service”, & We would have no hesitation in using you again, or recommending “Ovengleam” to our friends. Thanks Again Mr & Mrs M Taunton Via email.
Hello, Just wanted to say I’m really pleased with my oven which was cleaned by John on sat 3rd July – it looks like a new oven and I’ve been recommending your company to my friends. Thanks Jan Email from Jan, Redland.
I just wanted to let you know how delighted I was with your service. Nigel cleaned my ovens this morning and I am absolutely amazed. They are just like new. Also Nigel was very pleasant and professional. Thank you. Via email 15 June from Anne, Clifton.
Hello, Thank you for such wonderful quick and pain free service!!! Alan was polite, cheerful and efficient. All in all 11/10. Many Thanks, Heidi Heidi, Dawlish 10 via email.
Hi This is a quick email to say how impressed I was with the result of the cleaning that Alan did yesterday.
I’d also like to add what a lovely, polite young man that he was, hopefully you can pass the message on.
I will definately use the service again (hopefully not for a while – due to a sparkling clean new oven) but none the less, once it needs it again.
Many Thanks, Sarah, Broad Clyst via email
I just wanted to write to say a BIG Thank you for the fantastic job Hugo did with my oven range. I called you having been let down twice by a company I thought was you that I found on the internet. They let me down twice not turning up, and finally I got your details from the Phone Book so I knew you were local. Hugo did an amazing job on my oven and it is now back to looking new. I now have your number so I will make sure I call you next time. Thanks again for doing such a lovely job. Isobel, Flax Bourton 26 May 10 via email.
Just wanted to say that we were very impressed by Alan today when he cleaned our range cooker, he has done a fantastic job and really was very professional and friendly. He is a credit to OvenGleamers. Please can he come back next time! Regards Liane. Liane McCourt Bath via Email.
Hello, We would like to express our gratitude to Nigel who came and cleaned our extremely filthy oven to perfection yesterday. He did a fantastic job! Thanks so much Philippa and Graham Mills via email.
Dear Catherine and team,
I just wanted to thank you for doing such a great job. As you know, I received a gift voucher and I genuinely feel my oven valet was as rewarding as a spa treatment – you took care of all the hard work and left me with a
sparkling oven, as good as new. I also wanted to thank you for your prompt attention to the oven door, I know it was an unfortunate accident but I really appreciated how you just got on with ordering and installing the replacement, again, hassle-free for me. I have given your number to many people already and won’t hesitate to keep recommending you. Best wishes, Jayne. Jayne Bowra, Bath.
John came yesterday and I just want to say what a brilliant service he did and he is such a lovely man. My oven looks spanking new. Thank you. Mrs Rogers via telephone.
Hugo did an absolutely brilliant job – really it is quite quite amazing what he has done. I am now hesitating to use my oven again because it is so clean. It’ll be sandwiches from now on! I’ll certainly recommend you to all my friends. Mrs Matthews via telephone.
Hello – I just had to drop you an email to say how thrilled I was with the service you provided with the cleaning of my oven recently. I would not have believed that it could look that good. The gentleman who came along to tackle such a disgusting task but brilliant. Sue Gower via email.
I have recommended you to a few of my friends and have told my husband that this could be my birthday/Christmas presents for the next few years. Carry on the good work and thank you so much
(Oven cleaned by Nigel)
Dear Oven Gleamers Just to say how delighted I am with your services. Alan has just left and has left my cooker looking like new. What patience and staying power he has! Thank you so much. Will definitely recommend your company. Christine Swallow Minehead via email.
I am absolutely chuffed to bits, thank you very much my oven looks fab. Alan is a lovely lad. Mrs Horton, Tiverton
Thank you for such a good oven clean – I will certainly recommend OvenGleamers – Hugo did an excellent job. Thank you. Elaine Smith, Cheltenham.
Customers Enquiry: Can I just say what an amazing job Nigel has done on my oven(s) It looks brand new and I am sure the new owners of my house will be delighted.. I shall DEFINITELY recommend your company. Many thanks. Gill Dancyger by email.
Delighted with Nigel\’s work – thank you Barbara. Barbara Maines by email
Dear Sirs, Thank you for a prompt service again. As usual, Alan did a great job of mucking out the oven in my home and was his usual cheery and polite self. He is a credit to you.
Yours sincerely, Mrs M.L.Morrison. Mrs M.L.Morrison by email.
“I just wanted to say what a pleasant young man Alan was. He cleaned my oven yesterday and did a brilliant job and I am really pleased”. Mr Philp of Yeovil by telephone.
“What a wonderful job Nigel has just done this morning. He has been a couple of times before and I keep meaning to call and say what a great job he does. I will be recommending him to all of my friends that need their oven cleaning”. Jeanette Dean by telephone.
Mrs Amor phoned to say a Big Thank You. Alan came yesterday and did a spectacular job on my oven. It was in a really bad state and now it’s gleaming again.
Phone call from Sally Leggett “Alan has just done a fantastic job and he is really nice and friendly.”
Mrs Down rang from Thornbury, Bristol to say Thank You for fitting her in at short notice today and Alan has done a fab job.
Telephone message from Brian Weyland “Hugo cleaned my oven this morning and I’m absolutely delighted and he was a pleasure to have in my home.”
Email from Helen Cook “Thanks for the speedy service! Hugo cleaned my oven yesterday. He was a really nice chap – polite and courteous and did a fantastic job! The oven is sparkling! I’ll recommend you to all our friends. Thanks”
Letter from Mrs Anthea P Thompson “We had our oven cleaned by one of your technicians on 23rd February 2009 and I should like to compliment you on this member of staff. He arrived early, worked steadily and thoroughly and the result was excellent. I shall have no hesitation in recommending your firm to my friends.”
Telephone call from Mrs Metcalfe “My 12 year old stove looks like brand new again, thank you. Nigel did a fantastic job on my dilapidated oven, I am so pleased.”
“I had my oven cleaned by Nigel today and I am really thrilled to bits with it. Thank you.” Mrs Maple, Bristol
“I would just like to say that I was very impressed with the whole operation. Graham was punctual and efficient and I was thrilled with the result! I have waxed lyrical about it to my friends and I will encourage them to use the service.” Helen Wilde, Bristol via email
“Just to let you know: credit where credit is due, Hugo has done a sterling job on our cooker and I don’t have a problem if you want to give us a nudge every three or four months to remind us you are still there!! Hugo was polite, pleasant and very efficient delivering a good result. (We may even keep the cooker a little longer now) We wouldn’t have a problem recommending your services to anyone and I suspect you will soon be getting more requests from this part of the world.” Mike S, Wiltshire
“Just to say how pleased I am with the young man who called today, Alan, who cleaned my oven and hob. He was everything that is missing in todays workforce. Polite, pleasant, cheerful, quick, quiet and kept me informed with several phone calls about the time he would be arriving. He is obviously an asset to your company.” Joy Raymond, Hedgehog Corner, B&B
“What a marvellous job Alan did on my Rangemaster 110. He was friendly, polite and very professional. My oven looks like new, I never thought it would come up so well. I have almost been afraid to use it as I don’t want to get it dirty! Is it possible for you to contact me (I have a terrible memory) in about 6 months time to arrange another appointment? Very many thanks” A L, Exeter.
“Hello, I would like to say what a lovely young man Nigel is and what a credit he is to your company. I am very pleased with the clean he gave my microwave and hob. They both now ‘gleam’ and look like new. Will you please pass on my thanks to Nigel.” J A, Bristol
“What a wonderful job Alan has done of my oven and he is a lovely lad too.”Mrs R, Bristol
“Thank you for doing a good job of my oven and what a very pleasant and cheerful young man who came to do the job.” Mrs F. Sidmouth
“This is a short note to say how pleased we are with the results of the work carried out by Leo. Our oven is now like new due in no small measure to the quality of workmanship of Leo. He arrived at the agreed time, he looked smart and he was polite. He was able to answer all of our questions with no problems at all. His attention to detail was particularly impressive and clearly he was not satisfied until all of the work met his high standards. We complain if we are not satisfied with something so it is only fair that we also praise when work is done to a high standard as in this case. Well done Leo and thank you very much.” A letter from Mrs H, Bradley Stoke Bristol
“What a fab job, thank you, Hugo is a credit to your company. I have already recommended you to 3 of my clients.”Mrs C in Bristol
“I’d just like to say what a superb job Nigel did on my oven yesterday. It was absolutely awful before and it’s superb now. Thank you.” Telephone call from Mrs A., Westbury Park Bristol
“Hi Catherine, I just wanted to let you know that I was really pleased with Hugo’s work on my oven today – it looks brand new again! He was a really nice, polite young man too! Thanks again, Candida Simson” Candida Simson via email
Graham Rogers Started OvenGleamers as one man in a van in Taunton in 2004. The business grew to a five van operation by 2007. OvenGleamers first franchisee started in October 2010. OvenGleamers Became An Associate Member of British Franchise Association in 2012. Now growing National OvenGleamers Network. OvenGleamers are AGA and Big Cooker Cleaning Specialists. Graham writes on this blog and films videos and has a podcast.